Parcel Delivery
And Scams
Parcel delivery
happens every day to thousands of people without problems. But, if
there are problems, how do you unravel them?
The thought occurred
to me only because my daughter had said to me a fortnight ago that
she had sent me a parcel that I haven't (yet) received. Then I
received an email from DHL saying that a parcel had been sent to me
and would be available at my local collection point, without
indicating where that collection point was. So I went to the Post
Office and asked if they had the parcel; they didn't but said there
was a local collection point in the stationer's in Buis. So I went
to the stationer's in Buis and asked if they had a parcel for me and
they said no. So.….……….Later I opened my post box and found
a letter from Chronopost, the French Post Office parcel service, with
a reputation among the French of my acquaintance for unreliability,
saying that they had a parcel for me but needed a phone call and
extra information from me within 14 days or they would return it to
sender. I duly phoned them and all they apparently needed was my
phone number. All this happened while there was apparently a scam
going on related to parcel delivery, of which I was aware, which
sought to elicit personal details for the use of the scammers (which
I was anyway never going to divulge for simple parcel deliver)y.
Initially, I couldn't understand why Chronopost, even given their
apparent reputation for unreliabiliy, hadn't simply left the parcel
at the Post Office in Mollans, having apparently failed to deliver it
to me.
So what, I asked
myself, was going on? Where, for instance, did the email from DHL
fit in? Was this a scam? I gradually came round to the following
probable explanation (the problem is not resolved at time of
writing). I surmised that when Chronopost tried to deliver my parcel
it was the afternoon, when the local Post Office would have been
shut; so they couldn't leave it there. They could have left it at
the Post Ofiice in Buis (open all day) some 8kms away but apparently
chose not to do so. So why didn't they leave a note in my letter box
saying they had tried to deliver? That I can put down only to
Chronopost's own procedures and reputation. The notification arrived
by post some days later. But what about the DHL email? Again I can
only surmise. But what I think must be the case is that Amazon (from
whom the consignment was purchased) ordered DHL to deliver the
parcel. Had they done so the parcel would have been at my local
collection point in Buis. However DHL (again I surmise) decided that
it would be cheaper or more convenient to delegate that task to
Chronopost.
Two things disturb
me. If delivery fails and the parcel is returned to Amazon, who
accepts responsibility and picks up the tab (or whom do I threaten to
sue, if it comes to that)? If Amazon did not accept prime
responsibilty (and I have no idea whether they would or not) I could
see a lot of finger-pointing and blame evasion going on, a long
drawn-out process. Legally (according to UK law) I think the prime
responsibility lies with Amazon, who impose this by inference on DHL
who then........…. But I'd hate to have to go down that path.
Whatever the case, when Amazon ask for feedback on this transaction,
they will get it. Thus does a simple transaction become a potential
saga.
The Village
Butcher And Local Support
My heading sounds
like a potential title for a French film from this region (The Cook,
The Thief, His Wife.........…....….) but is more important than
that, if I have been informed correctly. What I know is that the
village butcher's closed earlier this year. I'm told it declared
bankruptcy for reasons I won't go into. I'm told that the village
council then decided that a butcher's was needed in the village and
so the council bought the business. I know that the mayor promised a
new butcher and one has recently been installed, presumably as a
tenant. Whatever the case, the village now has a butcher's again.
What, for me, is
important in all this is that the village council has the concern,
and the budget, to keep the village alive as an entity. A couple of
years ago I posted an account of how the village kept a Post Office
when that was threatened with closure. The important point, again,
is the encouragement and means provided, directly and indirectly, by
the gouvernment here to keep small local communities alive and
thriving. In the brief time in the late 1990s when I was important
enough in the UK for at least some people in relatively high places
to pay attention to what I was saying, I came up with a proposal to
keep British villages alive through protecting the local Post Office
and making it the hub of village communication and activity. There
were people interested in this proposal and, indeed as it turned out,
those who had made similar proposals; but no one in central or local
government. If you want to know why local rural communities in the
UK are dying (and will continue to do so) that is why.
Autumn
The autumn since the
beginning of September has been brilliant. We still have afternoon
temperatures of 22-23 degrees and it is still a pleasure to eat out
at lunch-time in shirt sleeves, though it is too cold to do the same
in the evenings, but you can comfortably eat outside then with a
sweater on. What we don't have is rain. Thanks to the reduced
temperatures and the hours when they apply, I now have to water
plants only once every 5-7 days. But I've never seen the water level
in the river Ouveze so low. It is reduced to a shallow, and narrow,
stream in most places. I think I've already commented that the grape
harvest as a result is smaller than usual, but more concentrated,
promising some good wine albeit in reduced volume. The same cannot
be said for olives. The harvest is in November and December and
olives don't increase in goodness in the absence of rain to give them
volume; they just get less flesh on them, to eat or produce oil.
That could be a significant problem.
So I'll probably
have to pay a bit more for wine and olive oil next year but that's
not too much of a worry for me. What I'm most pleased about is that
the front of my house is showing more colour than any others around.
There is colour a-plenty in flowers in the shops but this is all
chrysanthemums for All Saints'Day. The mounds of flowers look
attractive but the plants have mostly been forced to flower now. In
the past I have bought one to separate the plants and try to grow
them on individually but with no success. The oleanders, the main
source of colour at this time of year apart from from tree and vine
leaves turning to autumnal shades, have finished flowering. However,
my fuchsias, pansies and French marigolds, as well as the odd
geranium and rose, are showing plenty of colour out front, as in the photo
below. The fuchsias in particular are doing well, as below. It's a small personal consideration but important to me.